DISASTER RECOVERY

Are you prepared to recover from a potential disaster? Do you have a Disaster Recovery Plan? Have you tested it? How many days can your computers and networks be offline before you go out of business?

One of our customers lost all of their computers to theft. Within three hours of hearing of this, Paragon purchased and installed new computers at their location and had our customer back up and running. All with no lost of data!

Is your IT department this committed to you?

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Our Guarantees…

We are so confident in our service that we are willing to back it up with five powerful guarantees that no other IT firm or consultant would dare to make:

Guarantee #1: “100% Raving Fan”
If after 6 months of service, you are not a "Raving Fan" of Paragon Support, we will put your system back to the way we found it and give you back all of your money. Guaranteed.

Guarantee #2: “We do it right the first time”
"We do it right the first time" guarantee - Your implementation will be completed on time, on budget, and fully operational, or the first month of service is on us. Guaranteed.

Guarantee #3: “We hate voicemail as much as you do”
Your calls to us will be answered by a real person 24/7/365 and if you are calling our HELP DESK, a technician will return your call within 15 minutes or you'll receive $150 off your next bill. Guaranteed.

Guarantee #4: “NO I.T. Hassles that ruin my day”
You will have NO unauthorized or unscheduled Paragon related downtime during your normal business hours or we'll pay you $10 for every minute you are down, up to $500. Guaranteed.

Guarantee #5: “Your Data is safe with us”
Your data will be stored in a secure facility and backed up daily. Guaranteed.